WARRANTY DISCLAIMER

Your diffuser fan is covered by a 180-day warranty, beginning the day your packaged is ordered. The warranty covers defects in parts and workmanship. If you find your diffuser fan is not working when it first arrives or within the first 180 days, contact us and we'll be happy to help.

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This warranty does not cover mishandling of the diffuser as per the user guide came with the original package, deterioration or discolored or tearing of the diffuser pad, malfunction due to carrier oils being used in a blend, or other damage caused by misuse of the diffuser fan.

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Customers will be liable for shipping and/or part costs if it is determined the diffuser malfunction is due to misuse as described in the instructions.

In the event of product failure, please provide the product, accessories and invoice.

WxY shall NOT provide free maintenance for instances meeting the following situations (likewise for products still within the valid warranty period):

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1. Malfunctions that occur after 6 months from the date of purchase.

2. Deliberately altering the purchase date and other information.

3. Malfunctions caused by fire, earthquake, storm, flood, pollution, disaster, war or other external factors.

4. Malfunctions caused by dropping or transportation.

5. Damage caused while operating the product, and scratches or stains caused by dirt or other factors.

6. Malfunctions caused by disassembling, modifying or repairing on your own.

7. Normal wear of LED lights, accessories and other consumables.

8. Malfunctions caused by failure to use specific essential oil as indicated

We reserve the right to send/ship our products from our operating headquarters or from other third-party fulfillment centers as required or necessary.

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The information on this website has not been evaluated by the FDA or any other regulatory body and is not intended to diagnose, treat, prevent, or cure any disease.